Telephone Service
Speak directly with our dedicated client advisors during atelier operating hours.
Written Inquiries
Send detailed inquiries regarding bespoke pieces, orders, or partner press.
Instant Messaging
Connect with our stylists via WhatsApp for instant size, fit, and tracking support.
Showroom & Studio
Official registered studio office and central logistics administration.
Hours of Operation
Our customer service concierge operates within central standard hours to ensure every request receives meticulous attention.
- Monday – Friday09:00 AM – 18:00 PM (EST)
- Saturday10:00 AM – 16:00 PM (EST)
- Sunday & Bank HolidaysClosed for Atelier Rest
Concierge Service Commitments
We strive to maintain an exceptional standard of communication across all direct fashion touchpoints.
Rapid Response GuaranteeAll email communications are answered within 24 business hours.
Dedicated Style GuidanceReceive fit recommendations and garment care consultation from specialized staff.